FAQs

Choosing a product, sizing, how to measure, how to wear

Q: How do I measure and select the appropriate size for my UFlex Knee Sleeve / PRO Knee Sleeve / Knee Brace / Elbow Sleeve?
A: Please refer to our Size Charts & How to Measure page.

Q: I'm in between sizes! Should I order larger or smaller?
A: There's is no definite answer to this question, because each knee shape is unique. If you're looking for more compression, get the smaller size; if you're looking for a looser fit, get the larger size. If you have ordered the wrong size - don't worry, we will arrange an exchange.

Q: How can I adjust my UFlex Knee Sleeve / PRO Knee Sleeve / Elbow Sleeve for more or less compression?
A: Move the sleeve up for more compression and down for less compression. Elbow sleeve tip from one of our customers: fold the elbow sleeve unto itself for double compression.

Q: What's the difference between the UFlex Athletics Knee Sleeve and UFlex Athletics PRO Knee Sleeve?

A: Below you'll find a detailed comparison between the two products:

UFlex Athletics Knee Compression Sleeve UFlex Athletics PRO Knee Compression Sleeve
Primary intended use Moderate compression / High mobility / Sports / Injury recovery from light knee injuries / all purpose High compression / Low mobility / Injury recovery from serious knee injuries
Compression

Mobility

Silicone Grip

✔️

Patellar Silicone Ring

✔️

Side Stabilizers

✔️

Available sizes 3 5

Washing instructions

Q: How do I wash my UFlex Athletics Knee Sleeve / PRO Knee Sleeve / Knee Brace / Elbow Sleeve?
A: Hand wash in cold water with mild soap. Rinse thoroughly. Air dry at room temperature. Do not machine wash dry.

Exchanges & Refunds

Q: My UFlex Athletics Knee Sleeve / PRO Knee Sleeve / Knee Brace / Elbow Sleeve is too tight/loose. How can I exchange?
A: If you have purchased our products on Amazon, the fastest method is to message us directly on Amazon with your order number attached - go to Your Orders, find your order in the list, and click Get help with order. If you have ordered on our website, please fill out our Exchange form.

Q: I'd like to return my UFlex Athletics Knee Sleeve / PRO Knee Sleeve / Knee Brace / Elbow Sleeve is too tight/loose. How should I proceed?
A: If you have purchased our products on Amazon, the fastest method is to message us directly on Amazon with your order number attached - Go to Your Orders, find your order in the list, and click Get help with order. If you have ordered on our website, please fill out our Return form.

Q: Amazon says the product is not eligible for return! What now?
A: This is a technical glitch Amazon has had for several months that has nothing to do with the product's return eligibility. We've worked with them for several months trying to fix it, but it still pops up from time to time. If you receive this message, don't panic - go to Your Orders, find your order in the list, and click Get help with order or visit our product listing, click our seller name (UFlex Athletics), then click Ask a Question.

Knee Pain Management Handbook

Q: I've haven't received or I have lost my Knee Pain Management Handbook PDF. Where can I get another copy?
A: Visit the Knee Pain Management Handbook page, fill out the form and we'll give you the link right away!


Legal Disclaimer

This product is not intended to diagnose, treat, or cure any disease. We recommend that you do not rely solely on the information presented and that you always read labels, warnings, and directions before using or consuming a product.

ALLERGY NOTICE Some individuals may be sensitive to Spandex or Latex blend. If a rash develops discontinue use. Before starting any exercise routine please consult a physician. Always stay monitor your body why exercising and remember to stay hydrated. Do not wear over any open wounds or while sleeping.